Antonio E. Caruso, MCSE
296 Orange St. # 6, Macon, GA, 31201-1685
Home: 478.238.0890 : E-mail: Antonio.E.Caruso@gmail.com

NOTE:

Resumes help you sort out the probables from the possibles, but they are no way to judge the caliber of an individual. I would like to meet you and demonstrate that I have the personality that makes a successful Information Technology employee.

OBJECTIVE:

A full-time position with your company in Multimedia Design, Network Administration, Project Management, Technical Communication, or any other Information Technology position.

PROFILE:

Able to quickly master new software and apply its full range of capabilities.

Proven capability to design systems for quick access to vital information.

Analytical and versatile; able to maintain a sense of humor under pressure.

Communicate equally well with technical and business staff.

Goal oriented, proactive, creative and resourceful.

EDUCATION:

INFORMATION SCIENCE TECHNOLOGY (IST)
Cum Laude
Mercer University
Macon, GA

Graduated in May of 2006, with a Bachelors of Science degree in Information Science Technology and a minor in Technical Communication.

INFORMATION SCIENCE TECHNOLOGY
Deans List
Portland Community College
Portland, OR

Completed 82-quarter credit hours with a GPA of 3.595. Vice President of Fellowship and member of Phi Theta Kappa (two-year honor society).

PERSONAL COMPUTER SUPPORT SPECIALIST DIPLOMA

Honor Graduate
Pioneer Pacific College
Wilsonville, OR

Finished a one-year program with 55-quarter credit hours and a GPA of 3.83.

EXPERIENCE:

BEAR FORCE EMPLOYMENT

1/2004 to 8/2004
Mercer University
Macon, GA

Arena usher: Assist customers in finding seating location, give directions to areas in the facility, and assist customers up and down stairs.

Fitness Center: Swipe member cards, show customers how to use equipment, assist customers in lifts needing spots, clean equipment, and re-rack weights.

Intramural sports: Scorekeeper for basketball and softball.

INFORMATION TECHNOLOGY DIRECTOR
5/1996 to 2/2002
National College of Naturopathic Medicine
Portland, OR

Effectively planned and implemented project of moving Windows NT Network, with over 600 users and more than 200 computers, from 1 location to 4 new locations with a minimal disruption of services while enhancing network capabilities and the company continued to grow.

Developed and designed award-winning website www.ncnm.edu.

Established help desk database, using FileMaker Pro, enabling new employees to assist other employees in a timely and efficient manner, increasing customer service satisfaction.

Designed and developed direct dial capabilities, using MS Visio, with phone vendors and phone systems to allow people to call the person they wanted without having to go through the call center, allowing the call center to be more productive and increasing customer satisfaction.

Developed policies and procedures for the Information Technology department that helped protect the National College of Naturopathic Medicine by establishing legal guidelines for future use against outside hackers or malicious employees.

Supervised and trained entire Information Technology staff and mentored the Physical Plant Director allowing him to train and supervise his staff more effectively.

Implemented backup system using, Veritas Backup Exec for Windows NT/2000 and Veritas Backup Remote Agent, to backup several Windows NT/2000 servers from multiple locations to one machine at our central location.

Using application integration we were able to centralize patient billing, scheduling and staff voice mail while allowing all locations to access and use the appropriate database.

PART-TIME COMPUTER CONSULTANT
1/1996 to 11/2001
Cascade Business Machines
Hillsboro, OR

Trained owner to repair, setup and build PC's and networks allowing him to tap into a new income source for his business.

Designed and implemented Windows NT networks for multiple clients enhancing client’s time and easing access to files for use by employees at all locations.

PART-TIME INSTRUCTOR
9/1998 to 2/1999
Portland Community College
Beaverton, OR

Developed lesson plans, using MS PowerPoint, and taught community education classes, to groups of twenty to twenty five individuals, in MS Excel, MS Word and Internet allowing people with little or no computer skills to become computer literate.

COMPUTER TECHNICIAN
5/1995 to 12/1996
Able Office Machines
Portland, OR

Repaired and upgraded stand-alone and network PC's.

Designed and implemented three multi-system networks using Novell 3.12, Windows 95 and Windows for Workgroups 3.11.

Supervised and trained other staff members in customer service and system build and repair.

Developed and designed www.ableofficemachines.com to allow customers to learn more about our services and to link directly with Packard Bell as a warranty service center.

SKILLS:

Networking: AS-400, Application Integration, Ethernet, Fast Ethernet, T-1, Frame Relay, TCP/IP, Cat-5, Fiber, 3 Com hubs and switches, Ad-Tran CSU/DSU’s, Cisco routers, HP JetDirect, Windows NT 4.0/2000, DNS, DHCP, DMZ, LAN, WAN

Software: Windows 2000 server/workstation, Windows NT 4.0 server/workstation, Windows XP/ME/98/95, MS Office 2000, MS Visio, Adobe Photoshop CS, Macromedia Dream Weaver MX, Macromedia Fireworks MX, Macromedia Flash MX, Adobe PageMaker 6.5, MIP non-profit series, Black Ice Defender, McAfee Antivirus ASaP, 3 Com Network Supervisor 3.5, Win Proxy, Mandrake Linux 8.2, Veritas Backup Exec for Windows NT/Windows 2000, Veritas Backup Remote Agent

Hardware: IBM Servers, Gateway/Dell/Toshiba Laptops, PC's, SCSI, Mac's, IDE, Network cards, cd burners, tape backup units, fax machines, printers, servers, digital cameras, routers, gateways, switches, hubs

CERTIFICATION:

MCSE FOR WINDOWS 2000 (MCP # 2503260)

REFERENCES:

Alan Reiman
Owner
Med-Bridge
503-246-2543
areiman3@attbi.com

Clyde Jensen, Ph.D.
Consultant
Palmyra Standard Process, Inc.
262-495-2122 Ext. 1128
cjensen@standardprocess.com

Hung Nguyen
Software Engineer
NWA
503-224-7727 Ext. 5119
hnguyen@nwasoft.com